Returns/Exchanges

Returns/Exchanges
Send an email to thefm.co@thefm.co and indicate in the subject line RETURN & reference your order #
(EXAMPLE: RETURN ORDER # CC80176).  We will reply with an RA# that will need to be indicated on your package.
 
Upon receipt of your return in our warehouse, please allow 72 hours to receive your store credit via email. Your credit can be used towards any other item of lesser or equal value. Note that original shipping costs will not be included.
Item(s) purchased from WWW.THEFM.CO must be returned at the customers expense:
Within 10 Days of when the order was received
With all tags attached
Unused / unwashed product
Packaging intact
    What items not returnable?
    Items in the Sale Collection (These are Final Sale)
    Stash Boxes (These are Final Sale)
    Items that have been washed
    Visibly been worn (stains, heavily wrinkled)
       
      Exchanges
      If you have purchased an item from WWW.THEFM.CO, you may exchange it for a different color, size or style.
       
      Send an email to thefm.co@thefm.co and indicate in the subject line EXCHANGE & reference your order #
      (EXAMPLE: EXCHANGE ORDER # CC80176).  We will reply with an RA# that will need to be indicated on your return package.
      Upon receipt of your return in our warehouse, please allow 72 hours to receive an email regarding your exchange. Items must be returned within 10 days of when order was received.
      When shipping your item(s) back to our warehouse, please include:
      A copy of your original invoice and a written explanation of the item(s) you are returning.
      All returns are dependent on condition of product upon inspection.
      Customers are responsible of shipping fees when a return for exchange/store credit is requested.
      Shipping fees are non-refundable.
      Packages received without an RA# will not be treated
      All returns are to be shipped via traceable mail in a secure package to the following address (We are not liable for packages lost in transit; please have a tracking number for your reference and proof)
       
      thefm.co
      Attn: Returns
      28 Spring Lake Drive
      Stafford, Va 22556